sales@willrose-electrical.co.uk

Royal Mail Strike Action

The Communication Workers Union (CWU) at Royal Mail and Parcelforce have called on their members who collect, sort and deliver to take strike action on the following dates:

  • Friday 26 August
  • Wednesday 31 August
  • Thursday 8 September
  • Friday 9 September

Around 98% of our parcels are sent with Royal Mail so this will have a huge impact on our service. We have explored other options but it's expected that other delivery companies will be overwhelmed with extra deliveries as a result, most are already struggling with staffing issues and won't cope with an increase in demand.

Unfortunately it's just not the actual dates above that will be impacted. Royal Mail will be suspending Special Deliveries the day before the strikes and for several days after until they can guarantee a regular service. We are fully expecting that parcels sent via our free postage option (1st Class Post) will take 7-10 days to arrive as there will be huge back logs at sorting offices. We don't expect to be able to offer Next Day deliveries until at least 3 days after the strike dates.

As a consequence we have decided to close the website and office from the 25th August and re-open on the 5th September, we won't be taking any orders during this time. We will then assess the situation regarding the further planned strike dates on the 8th & 9th September. It's a possibility we may need to close for another period of time until Royal Mail are back up to speed but it's impossible to tell as this stage.

It's still a possibility that the Union & Royal Mail will reach an agreement and the strikes may never go ahead in which case we will try to resume service as soon as possible.

Our telephone will be off while we are closed but if you need to get in touch about a previous order then please email us sales@willrose-electrical.co.uk and we will get back as soon as we can.

Deliveries are Back to Normal

So after nearly two years our delivery service has no returned to normal 🙂

We now have three services available, Free Postage which is 2-3 days, Next day by 1pm and Saturday by 1pm.

Full details are available from our Delivery Page!

Next Day Deliveries are Back!

So finally after being back for three weeks we can finally start offering Next Day and Saturday delivery services again! Unfortunately as yet we cannot guarantee a delivery time as before but most orders have been arriving by 2pm so not too bad if you are trying to get a job finished the same day.

We have also set up a new delivery page whilst the cornoavirus situation is around so you can keep up to date with the delivery services we can offer.

Hope everyone is staying safe as we slowly ease this lockdown 🙂

Royal Mail Resumes Normal Service

Following the recent bad weather deliveries are getting back to normal. Royal Mail seem to be a few days behind with standard deliveries but Next Day deliveries seem to be getting through the system fine. We have now reinstated the Next Day service on our website.

Hopefully that's the last of the wintery weather, roll on Spring 🙂

 

Fantastic Service from Royal Mail

postman-patWell Done Royal Mail!

Royal Mail get slated quite a lot but credit where credit is due. The vast majority of our orders are sent via Royal Mail using their 24 hour service (like 1st class but the business equivalent) and the delivery rate is quite good at around 95% being delivered next day. But we also offer Special Delivery to customers who need their goods guaranteed next day. In the past 12 months we have sent 756 special deliveries and all but one has arrived on time. The one that was late was because of a pile up on the motorway causing a huge traffic jam so not their fault really. Well done Royal Mail!

Special Delivery is available on all our products and prices start from £7.95 for delivery before 1:00pm.

 

Â