Delivery Options During the Coronavirus Pandemic
Owing to the coronavirus situation we have had to temporarily change our delivery options. This is because Royal Mail & UPS (our main providers) cannot guarantee their regular service due to staff shortages from illness and people self isolating.
We are pleased to let you know that we are now offering a Next Day service again as of the 1st June 2020 and from 4th June 2020 we will be offering a Saturday delivery. Unfortunately as yet we can’t offer any guaranteed time for deliveries but most items have been arriving before 2pm.
We will still continue to offer three service options as outlined below:
Free Postage – Your item will be posted the same day if ordered before 2:30pm (Monday-Friday). Orders sent via this option are taking on average 3-4 days to arrive.
Next Day Delivery – Your item will be posted the same day if ordered by 2:30pm (Monday-Friday). The expected delivery date will be shown in the drop down menu and will also show on your order confirmation and invoice.
Saturday Delivery – Your item will be posted the same day if ordered by Friday 2:30pm. The expected delivery date will be shown in the drop down menu and will also show on your order confirmation and invoice.
Some premises such as schools, colleges, universities and business addresses maybe exempt from a Saturday delivery. We have no way of knowing this so please check before ordering as it cannot be refunded if the addressee has told Royal Mail previously to not deliver on Saturday.
Please note that these services are not guaranteed and no refunds will be available for delivery charges should your item arrive later than expected.
If you need to check the status of your order or get tracking details you can do that from our Tracking Page.