Delivery Options After the Coronavirus Pandemic 🙂
Now that the coronavirus situation appears to be under control we are able to return to our previous service levels.
We will offer three service options as outlined below:
Free Postage – Your item will be posted the same day if ordered before 2:30pm (Monday-Friday). Orders sent via this option are taking on average 2-3 days to arrive but some areas may take longer. This service is not guaranteed.
Next Day Delivery by 1:00pm – Your item will be posted the same day if ordered by 2:30pm (Monday-Friday). The expected delivery date will be shown on the basket/checkout page and will also show on your order confirmation and invoice. Scottish Highlands and Islands will take an extra 24 hours.
Saturday Delivery by 1:00pm – Your item will be posted the same day if ordered by Friday 2:30pm. The expected delivery date will be shown on the basket/checkout page and will also show on your order confirmation and invoice. Scottish Highlands and Islands are excluded from Saturday deliveries.
Next Day & Saturday deliveries will need signing for. They cannot be left in a safe space as they are insured for loss.
Some premises such as schools, colleges, universities and business addresses maybe exempt from a Saturday delivery. We have no way of knowing this so please check before ordering as it cannot be refunded if the addressee has told Royal Mail previously to not deliver on Saturday.
We cannot call or text prior to delivery. Deliveries are not made by Willrose Electrical Ltd, they are made by an external delivery company (Royal Mail, UPS etc) and as such we cannot request they ‘call before delivery’.
If you need your item for a particular day then we strongly advise using the Next Day service at the checkout.
Once an order has been dispatched we cannot amend the delivery service!
If you need to check the status of your order or get tracking details you can do that from our Tracking Page.